TAT will be posted on all "Pre-Orders" and I do not have those items on hand, I will place the order with the supplier once I have met the order requirement. Please pay close attention to turn around time posted on each item on the website. Please know the turn around times are approximate and all preorder items are made to order, and issues can arise. I will do my part in keeping you updated through fb group posts.Turn around times are posted on each item in the description. Turn around times do NOT include weekends/holidays. If you place an order with multiple items on the order, the order will NOT ship until ALL items are on hand and ready to ship. If you'd like items to be shipped as they arrive, please be sure to place SEPARATE orders for each item.

Return/Exchange Policy

ALL ORDERS ARE FINAL (NO REFUNDS OR EXCHANGES).

IN THE EVENT AN ITEM IS DAMAGED PLEASE EMAIL LOVELYKCDESIGNS@GMAIL.COM WITHIN 7 DAYS OF RECEIVING THE ITEM WITH PICTURES SHOWING HOW AND/OR WHERE IT IS DAMAGED. WE CAN DISCUSS REPLACING THE ITEM WITH THE SAME THING, OR GIVING YOU SHOP CREDIT TO USE TOWARDS A DIFFERENT ITEM IF THE ORIGINAL ITEM IS NO LONGER AVALIABLE. 


IF AN ITEM DOES NOT FIT, YOU MUST CONTACT LOVELY KC VIA EMAIL WITHIN 7 DAYS OF RECEIVING THE ITEM. YOU HAVE THE OPTION TO MAIL IT BACK TO LOVELY KC, AND ONCE WE RECEIVE YOUR RETURNED ITEM, WE WILL PROVIDE A STORE CREDIT. YOU CAN THEN RE-ORDER THE SAME ITEM, IF IT'S STILL AVALIABLE, OR USE IT TOWARDS A FUTURE PURCHASE. WE WILL NO LONGER ACCEPT ANY EXCHANGES AT ALL. THE ONLY OPTION IS TO RECEIVE A STORE CREDIT ONCE THE ORIGNAL ITEM HAS BEEN RETURNED TO LOVELY KC.

HOLIDAY, SEASONAL, DISCOUNTED/SALE AND PRE-ORDER ITEMS ARE ALL FINAL SALE, AND CANNOT BE RETURNED FOR ANY REASON. IF AN ITEM DOESN'T FIT, OR IF YOU DECIDE YOU DON'T LIKE AN ITEM, WE SUGGEST RE-SELLING IT ON MARKETPLACE, SWAP & SHOP, EBAY, OR POSHMARK.

NO STORE CREDIT OFFERS WILL BE GIVEN IF YOU HAVE NOT CONTACTED ME WITHIN 7 DAYS OF THE: (1) LOCAL PICKUP EMAIL BEING SENT, OR (2) WITHIN 7 DAYS OF THE TRACKING NUMBER STATING IT ARRIVED AT YOUR ADDRESS.

THE CUSTOMER WILL BE RESPONSIBLE FOR THE SHIPPING FEES TO SEND THE ITEM BACK TO LOVELY KC, AND FOR THE SHIPPING FEES TO SEND THE NEW ITEM. IF YOU NEED THE ADDRESS, PLEASE EMAIL LOVELYKCDESIGNS@GMAIL.COM.

SHIPPING ON THE ORIGINAL ITEM IS NON-REFUNDABLE, UNLESS LOVELY KC MADE AN ERROR. THIS MEANS THAT SHIPPING ON THE ORIGINAL ITEM WILL NOT BE INCLUDED IN ANY STORE CREDIT THAT IS GIVEN.

PLEASE ALLOW LOVELY KC 5-7 BUSINESS DAYS TO PROCESS YOUR RETURN ONCE WE HAVE RECEIVED IT.


QUESTIONS, PLEASE CONTACT LOVELYKCDESIGNS@GMAIL.COM